exoklean Logo

Frequently Asked Questions

Our frequently asked questions

Click on each heading to read the answers we have to questions we get asked all the time!

We offer a range of residential cleaning services including standard cleaning, deep cleaning, specialized services such as laundry folding and carpet cleaning. Please go over our services section for more details. Should you need any other kind of specialized cleaning please reach out to us.

Our pricing is very transparent. Based on the size of your home and the type of cleaning service you require. We will take as much time as we need to provide the best cleaning experience.

By providing a fixed price based on the type of service and the size of your home, we deliver a straightforward, trustworthy service. You can rest assured knowing that the quality of our work is not measured by the clock, but by the impeccable standards we set for every cleaning session.

You can book a cleaning appointment by calling us directly, filling out a form on our website. We offer flexible scheduling to accommodate your needs.

No, our professional cleaning team comes fully equipped with all the necessary supplies and equipment. However, if you have specific products you prefer us to use, simply have them available for our team and let us know.

While we provide all essential gear, for added sanitary measures, we recommend that clients make their own mop, bucket, and vacuum available for use during the cleaning process. This practice helps to further minimize any risk of cross-contamination and aligns with our commitment to maintaining a safe and healthy environment in your

Yes, accidents can happen, and our sessions are insured. In case of an event please reach out to us immediately and we will act on it.

The duration of a cleaning session depends on the size of your home and the type of cleaning service. A standard cleaning session typically takes between 2-4 hours.

We recognize that your schedule may change unexpectedly. To accommodate these changes, we offer the flexibility to cancel or reschedule your cleaning appointment without any penalty, provided you give us at least 48 hours’ notice. If a cancellation is made within 24 hours of the scheduled cleaning time, we are happy to reschedule the appointment for a more convenient time. However, please be aware that we do not offer refunds for cancellations made less than 24 hours before the scheduled service.

Your satisfaction is our top priority. If you are not completely satisfied with our cleaning services, please contact us within 24 hours, and we will make it right at no extra cost.

Are you ready to experience the transformative power of a clean and organized space? Contact Brillys Nettoyage Montréal today to schedule a cleaning service that will exceed your expectations. Let our team of professionals take care of your cleaning needs, so you can enjoy the benefits of a pristine environment. We’re here to serve you and make your life cleaner, healthier, and more enjoyable.

Scroll to Top